Returns & Refunds – KYST-SHIRT Online Shop Returns Policy
We do hope you will be happy with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product in full. Returns should be made within maximum of 14 days and that good care has been taken.
If You choose to cancel your order, You must return any goods received by You to the relevant address (see below) at your own risk and cost, and, unless You are returning faulty or defective goods (see Section 5, below), in as good condition as when they were delivered to You.
Returns can be made by using the national post or a courier of your choice. We do not cover these costs of retuning the goods. We will refund you the full delivery charge when a product is returned as faulty or damaged, but not when a product is simply unwanted. This returns policy does not affect your statutory rights.
Please return the goods to:
Kolosseumstr. 1, 3. Stock
or e-mailing us at: firstname.lastname@example.org
Phone: +49 89 210 288 390
The product you wish to return must be in a saleable condition in its original, undamaged packaging, and we will consider the overall condition of the product being returned when making a refund. We will refund the price of the item to the purchaser or exchange it as soon as it is received by us. This will usually reach your account within 7 working days. Timing will, however, depend on the speed with which your credit/debit card company process prosess. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty goods.