Normal Delivery Service
Applies to UK standard delivery rate only – you can expect delivery by Deutsche Post, DHL or by courier within 14 working days after placing your order.
The cost of delivery will be displayed as placing the order on our homepage. The general postage costs for shipment up to 1 Kilo are:
Within the EU: 10€
Europe outside EU: 17€
Larger items e.g. bulk delivery, will incur a variable shipping rate depending on country. This will be shown at basket stage. Expect delivery by courier within 28 days of placing your order.
Please Note: Some countries may charge tax and duty. This is the responsibility of the customer.
Adverse Weather Conditions
Whilst every effort is made to ensure your order is delivered on time, in the event of adverse weather conditions, there may be some delay to the arrival of your order. You will be contacted with confirmation of your delivery, if you experience any problems, please call us on +49 89 210 288 390 or email firstname.lastname@example.org
We reserve the right not to deliver orders if we believe the address is not secure, for example, to a communal postal address or PO Box. If the customer has incorrectly applied the wrong shipping area. If this affects an order you placed, we will notify you as soon as possible.
Do we deliver to your address?
We deliver to most postal areas in the EU and overseas. It may take longer to deliver to remote areas.